Wednesday, November 26, 2008

Housing CSO's going cheap...

Look what the NSW govt hopes to buy for $22 an hour! Could explain the mystery of why all the beaut things dreamed up in HousingNSW head office seem to die a horrible death by the time they make it to the local offices.

DH's offspring, who has learning difficulties, just got her first job which requires a bit of cleaning and helping out in after-school care. And she gets $20 and hour!

But HNSW iss offreing $22 an hour for which they want social work experience, managing a caseload of often very troubled people....

$22 an hour equates to about $40,000 a year. That's if you never have a sick day or a holiday, and work through all the public holidays as well of course.

$22 for being strong-minded. Hmm... what does this mean? Probably a code word for working in a system in which, thanks to Labor's* big idea, "Reshaping Public Housing", the majority of people who get public housing will have a drug problem or a mental illness... So perhaps

Strong-minded = un-trained, de facto mental health worker

Still desperate for a job, no matter what the pay? You'll find this one registered with Quay Employment.

Dept of Housing - Client Services Officer - Inner West

Our client requires a strong minded and experienced customer service representatives preferably with a background in social work or community care to assist with managing a portfolio of clients. Your role will be to manage your portfolio of clients while under the guide and with support from your team leader to ensure you provide high level customer service while juggling a large workload of differing priorities.

Located close to Busses. Paying $22 P/H
your duties will include but won't be limited to:

· Managing a portfolio of clients and looking after their special needs
· Counter customer service
· Client visits
· General Administration

Must have:

· Previous experience in a customer service background
· Social Work or Case Work desirable
· Excellent open and friendly communication skills both verbal and written
· Proven conflict resolution skills
· Ability to understand and interpret policy
· A current driver's license a must
· Ability to work well under pressure as well as in a team environment
· Understanding of confidentiality and a strong work ethic

*Not sure whose big idea it was, but it happened under Joe Tripodi's watch, and his protege, Kristina Keneally's hubby had a lot to do with it,

1 comment:

Anonymous said...

I don't have a clue but maybe a key criteria is that you are not a tenant. Have you applied for docs? Surely they are desperate and they have a high turnover.