DH rings Centrelink to advise her intention to claim a welfare payment. Advised by poorly-trained young Centrelink call centre worker to apply for Newstart rather than Carer's Payment because Newstart pays more!!!
Oh dear. News for Centrelink staff. Newstart pays about $100 less than Carer's Payment, and is taxable to boot.
But let's put this down to human error and move on, it's only day 1 after all.
Thursday, August 03, 2006
Day 1: ... and already, the bungling begins ...
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